6 out of 10 Peppers = Medium
If you can make it through the maze of confusion that is Bombay Bistro's customer service, then the cheese at the end is especially tasty. Seriously, the food is great, the service isn't, but all in all, a restaurant worth checking out if you're in the area.
The Details: Nick and I have both evolved the peculiar weekend habit of not realizing until about 3 p.m. that, oh wait, we forgot to eat lunch today. This is a both a blessing and a curse: we're either the only patrons in the restaurant, which means we're enjoying VIP service...or we're left peering into the windows of a closed restaurant and expressing shock that it deigns to close between 3 p.m. and 5 p.m. because apparently most people are not eating one of the three major meals during this time. (What do they know?)
At Bombay Bistro, our foursome -- our friends Lisa and Warren came along -- approached the doors at 3 p.m. and saw the all-too-familiar Sign of Doom. "Hours: 11 a.m. - 3 p.m., 5 p.m. - 10 p.m." ARGHHH: How dare they? I was still in the expressing shock and cursing stage when Warren casually pushed open the unlocked door. "Are you open?" he asked. I was both bewildered and delighted to hear that they indeed were.
We were, of course, the only customers in the restaurant (any other potential customers being turned away by the misleading sign, I presume), but the only VIP service we got here was Very Intermittent & Perplexing. First, we noticed that the buffet was still in place, so we asked if they'd still be refilling it. We never really got a yes or a no on that. So, instead we all opted to order off of the menu. A server takes our orders. But, a few minutes later, a different server asks for our orders. When we let him know that our order had ready been taken (and point out the server who took it) he told us that we still needed to place our orders with him.
Were we on candid camera?
Thankfully, one way or the other, our orders get communicated to the kitchen staff, and the food is brought to our table fairly quickly.
U.S. food pyramid-recommended portion of meat, with an extra helping of vegetables any day over a supersized meat portion.
Have you been to Bombay Bistro? I'd be curious to know if this mixed service is typical or if they were having an off-day. Also, has anyone tried the buffet?
Bombay Bistro Restaurant & Bar*, 8851 Central Ave., Ste. E-F, Montclair 91763. (909) 445-1455.
*The to-go menu lists www.bombaybistrobar.com as its website, but I guess I shouldn't be too surprised that it doesn't work.